Quick Answer: Why My GCash Account Is Locked?

How do I fix GCash limit exceeded?

I received a notification that I have exceeded my transaction limit in GCash.

What can I do.

If you are a Basic user, you can upgrade your account by getting Fully Verified.

You can do this by tapping on the sidebar on the GCash App and selecting Verify Now..

How can I recover my lost SIM card?

IMMEDIATELY call your cell phone company (operator) which issued the SIMcard and report it as lost or stolen. They would CANCEL this SIM card on their systems so nobody who potentially finds it can use it… (and hurt your finances by using phone calls or data plans with your SIM).

Why is my GCash locked?

You’ll be locked out from claiming your remittance if the reference number was incorrectly entered three (3) times. … If you are still experiencing errors with claiming your remittance, Submit a Ticket, with your concern details for our GCash Support representative to assist you.

How can I recover my lost SIM in GCash?

If you lost your SIM card or your mobile phone where your GCash account is registered, you will need to contact GCash Support immediately so we can temporarily suspend your GCash account for your safety. You may submit a ticket or call us at 2882 with the details of your concern.

How can I recover my lost SIM card number?

First call the customer care of the same SIM that you have lost the SIM & inform them to block the card after that visit the nearest store of the SIM & give them the required details to activate back the SIM you have lost. It is a easy procedure just follow the instructions by the team of your SIM & get the SIM back.

How can I remove my number from GCash?

Method 1: Delete GCash Account via dialling *143#Dial *143# on your mobile phone.Choose GCash.Choose Account.Choose Suspend to deactivate your Account.

How can I withdraw money from GCash?

ExpressPayGo to ExpressPay and inform them that you would like to Cash-Out of your GCash account.Fill out the GCash Service Form. Indicate your GCash-registered mobile number and desired amount.Present a valid ID.Wait for an SMS confirming your Cash-Out. … Receive the cash from the cashier once you have confirmed.

How can I verify my GCash with student ID?

How to Get VerifiedLogin to your GCash account.Tap the menu and click Verify Now.Choose get Fully Verified.Choose a Valid ID. Use suggested IDs like UMID, Driver’s License, and Passport.Take a clear photo of your ID.Tap next and take a selfie. … Fill in information.Review information.

Why I cant open my GCash?

You may be seeing error code KER3 when trying to log in to the GCash App. Try to check if your App is up-to-date or try to log out and log in again. If problem still persists you may reach out to us with your concern by submitting a ticket and we would be happy to assist you.

How do I log into my GCash account?

Answered By: May Cajes 83637Via the GCash App. Download the app. Enter your mobile number and click Register in the prompt. Provide the necessary information as prompted. … Via *143# On your phone, dial *143# then select ‘GCash’. Select ‘GCash’, then ‘Register’. Nominate a 4-digit MPIN. … Via Facebook Messenger.

Can I have 2 GCash account?

Yes, you can have more than one GCash account under your name but using different mobile numbers. As of this writing, a person can open a maximum of three (3) GCash accounts using three different mobile numbers. However, you can only apply for one GCash Mastercard under your name.

Can I cash out GCash even not fully verified?

The Cash-Out feature is only available for fully verified users.

How can I increase my GCash limit?

Increase your GCash wallet limit to 500kMake sure your GCash account is fully verified. Click here to learn how.Link your bank account or Mastercard/Visa debit card to GCash. Click here to learn how.You will receive an SMS confirmation of your wallet limit increase a day after successfully linking your bank account to GCash.Enjoy your higher wallet limit!

How can I reset my GCash account?

In case you forget your MPIN but have not set up your recovery account information, message GCASH on Facebook (fb.com/gcashcare) or call our hotline 2882 for free using your Globe or TM mobile phone. The Customer Service Representative will ask for details to confirm your identity before initiating a GCash MPIN reset.