How Do I Reset My BT Email Account?

Why can’t I log into my BT account?

To log into the My BT app, you’ll need to know your BT ID (a username and password).

Your username is usually an email address.

If you can’t remember your username, you can get a reminder online.

You’ll need either your telephone number or email address and you also need to know the answer to your security question..

Is my BT email POP or IMAP?

Open the settings in your app or email client. In the ‘Incoming server’ section, change the Server to ‘’ (it will currently be either ‘’ or ‘’) In the ‘Outgoing server’ section, change the Server to ‘’ (it will currently be ‘’ …

Why is my BT email not working?

Most log in failures are because you’ve changed your password and forgotten to update all the devices and email programs you use to get your email. If we detect multiple failed log in attempts on your BT Email account, we’ll lock it to protect you and will ask you to change your password to make it secure again.

How do I access my old BT email account?

Start by logging in to My BT with your BT ID username and password. Next, click on Your package and then Inclusive extras. Now tap the BT Email link and then Manage BT Email. On the next page, you will be able to see all your BT email addresses.

Where have all my BT emails gone?

Why does an email go missing? You may have accidentally deleted it, or moved it to another folder. Our filters might have moved it to your Spam. … You might be using an email programme or mobile device with POP3 rather than IMAP.

How can I find my email password?

Chrome: View the passwordClick the menu icon in the upper right corner.Click Settings.Under Autofill, click Passwords.If you need to narrow down the list, enter in the search field.Click the eye icon next to the appropriate entry.If necessary, enter your Windows credentials and click OK.