How Do I Contact NatWest Online?

Is 0345 a free number?

No calls to 0345 numbers are not free.

All numbers that start with 03, 01 and 02 are usually charged at the same standard landline rate.

This is due to Ofcom regulation stating that 03, 01 and 02 numbers all have to be treated equally.

This applies whether you are using a mobile or landline to call these numbers..

Is 0800 free on mobiles?

Is there a charge for 0800 numbers? Calls to numbers beginning 0800 and 0808 are free from all landlines and mobiles. Yep, free! However, numbers such as 0844, 0845, 0870 and 0871 are more costly to ring, whether you’re calling from a landline or mobile.

Why isnt my NatWest app working?

If you keep getting an error message saying ‘Could not logon’, please delete the mobile banking app, and download the latest version of our mobile app from the App or Play store. If you are still experiencing an issue with the app you can contact us for technical support.

Why is my banking app not working?

There are different ways to clear your device cache which can likely be the reason why your banking app is not working. You can install a mobile optimization app to remove your app caches and improve the device performance. Also, you can clear applications cache from the device settings menu.

What is a NatWest customer number?

Your customer number, given to you when you signed up for Online Banking, is your date of birth (ddmmyy) followed by your unique number which identifies you to the bank. So for example if your date of birth is 9th March 1967 then your customer number would start 090367 followed by up to 4 numbers.

What are NatWest rewards?

MyRewards is the new name for the former Cashback Plus programme. It is a loyalty programme for our personal current account and credit card customers that allows you to earn related Rewards in a variety of ways.

How do I get NatWest online banking?

How do I register for online banking?Head to ‘Register for Online Banking (opens in a new window)’ and let us know if you are a Personal, Business or Credit card customer.Enter your personal details. … We’ll show you your customer number on screen (you’re making good progress at this point). … We’ll then send you an activation code.More items…

Does NatWest send emails?

We will never ask our customers for any personal information by email. You should not respond to any email asking you to divulge personal information. It’s also important that you don’t click on any of the links or attachments it contains. Please forward the email to us at

What is my local Natwest branch?

You can find the branch address that your account is held at by logging into Online Banking at (opens in a new window). On the ‘Account summary’ page by simply select the ‘View account details’ button at the end of your account’s mini statement.

Does NatWest have online chat?

Call or chat to us online.

Does NatWest have a 24 hour helpline?

Call Telephone Banking You should have your customer number, PIN and password ready. If you have forgotten these details our Support Centre is here to help. Lines are open 24 hours a day, 365 days a year.

Why can’t I access NatWest online?

Please ensure you are using an up to date and fully supported browser to use Online Banking. Make sure you have cleared temporary internet files and cookies and your browser has extensions and add-ons disabled. If needed, also try restarting your device and router, and try a wired connection.

Is calling NatWest free?

Customers can contact us free phone on 0800 151 0404 or 03457 888 444.

Is NatWest a good bank?

The magazine said the awards were designed to recognise “the most trustworthy and reliable financial services companies in the UK”. NatWest was named “most trusted mainstream bank”, ahead of five other shortlisted institutions: Bank of Scotland, HSBC, Lloyds TSB, Santander – and the RBS brand.

Are NatWest mobile banks still operating?

Unavailable services. Unfortunately, we’re unable to process some transactions within our mobile branch service. The following services can be completed on your NatWest mobile app, Online Banking or in branch: … For complex mandates, opening or closing accounts visit your local branch.